Shopping at Just One Eye
Just One Eye is an international luxury online retailer known for its unique selection of over 50 brands including Alexandre Vauthier, Christian Louboutin, The Row, Versace, Paco Rabanne, Anita Ko, Etro, RE:LA, Wales Bonner, Yohji Yamamoto and more. We stock art works from Nobuyoshi Araki, Ellen Von Unwerth, Damien Hirst, and Marilyn Minter. A decorator's paradise, Just One Eye also procures vintage furniture from Ron Arad, Bugatti, and modern pieces from Pitt Pollaro.
We currently accept payment by American Express, Visa, MasterCard, Discover and PayPal Express.
You will receive an order confirmation email a few minutes after you place your order. Please check your junk or spam folders if it does not appear in your inbox.
Please review the order confirmation and contact us if you see any errors. You can also review the details of your order from your Just One Eye account in Order History.
Sizes are listed on our website according to the information provided by our suppliers. Sizing can sometimes be difficult, which is why we offer the as much information as possible to help you make a decision quickly and effortlessly.
Simply click on the 'Select A Size' link to view all available sizes. You can find our size conversion chart by clicking on the 'View Size Chart' tab on the product page. Please note that sizing may vary by brand, as well as the product itself. Please read the description for more information on size and fit.
Still unsure about a product's size? If so, please contact our Customer Care team so that we can assist you further. If detailed measurements are not already available online, we can email you with further information.
You can request an order change or cancellation from your Just One Eye account, by requesting an RMA number. Please visit our Return & Exchanges section for more information.
To make your online shopping experience with Just One Eye quick and easy, we have created a simple one-page checkout that is simple to follow. You can add and remove products from your shopping bag before checkout.
When ready, click on the 'My Bag' link in the top right corner, which will enable a drop down menu displaying your current bag, and it's contents.
Upon checkout, you will be asked to sign into your Just One Eye account or create a new one. From there, you will select a shipping method as well as your payment information. When you are ready to place your order, click confirm.
You can verify the status of your order at any time from your Just One Eye account, under Order History. Please note that we ask for a standard processing time of up to two business days (not including weekends or holidays) from the time your order is placed. A 'Processing' status means that your order has not yet been shipped. You will receive a tracking number by email once your order has been shipped.
Prices displayed on the website are exclusive of taxes. When you proceed to purchase your order, California sales tax and customs duty (where applicable) will be calculated on the total merchandise value and shipping charges, and displayed on the order summary page.
Orders shipped outside of the U.S. and Canada are subject to duties or VAT. These duties and taxes are not calculated at checkout. Duties, taxes and fees are the recipient's responsibility and are paid upon arrival to the country's Customs Office. Some Custom Offices require a form of identification before a shipment is released.
Please note that some shipments may experience delays due to the customs clearance process, which are outside of our control.
The best way to stay up to date on new arrivals, promotions, and sales is to sign up for our newsletter. You can subscribe when creating an account, or by entering your email address in the 'Newsletter Signup' section at the bottom of any page on justoneeye.com.